What is the Fundraiser Portal? 

When you sign up online, your Fundraiser Portal houses everything you’ll need for a successful online fundraiser! Once you’ve logged in to the site, your Fundraiser Portal is your one-stop fundraising shop. From here, you can edit and personalize your fundraising page, send fundraising emails out to your contacts, and find other helpful resources.

 

Do I have to sign up online to do a fundraiser? 

Yes, you need to sign up to fundraise online to get started and either create your own fundraising page or support an existing one.

 

What will you do with the money I raise? 

The funds you raise will be invested into the care, treatment, research, and resources that St. Christopher’s Hospital for Children provides to the community of Philadelphia.

 

Can I designate the funds I raise to a certain department or fund in the hospital? 

Yes, when you Create Your Own Campaign or make a donation to St. Christopher's Hospital for Children, there will be a drop-down menu with various areas to support. For example, if you select “NICU,” the donations you collect will be designated to research and programs with our NICU department. However, certain pages already have designations like the Residents and Fellows Fund or The Office of Community Engagement.

 

Will St. Christopher’s Hospital for Children promote my event? 

While we are so grateful that you’ve decided to support St. Chris, we are unable to promote your online fundraiser. However, please feel free to use the website's resources to share emails with your family and friends and post on social media. If you have questions or concerns the SCHC staff are here to help, please reach out to us at stchrisgifts@drexel.edu if you require support. 

   

What if I don’t reach my fundraising goal? 

When you sign up online, we ask you to set a fundraising goal. We encourage you to aim high while being realistic. That said, you’re not held to your initial goal, and you can change your fundraising goal on your page at any time. 

 

Will St. Christopher’s Hospital for Children help me raise money? 

When you sign up to fundraise, we are happy to provide you with the information, support and tools you need to make your fundraiser a success. 

• Contact us any time for tips and support. We’re here to help you! Reach out to us at stchrisgifts@drexel.edu. 

• We can also provide you with a letter of support that you can email to potential donors, supporters, and sponsors to show you’re officially fundraising for SCHC. 

 

I’m having trouble reaching my fundraising goal. What can I do? 

• Tell your story. Personalize your online fundraising page and tell your story! Share what has inspired you to host your fundraiser and make a difference. 

• Donate to yourself. Make the first donation to your personal fundraising page. This will show your commitment to the cause and help other people choose how much to give, so make a donation that you're proud of! On average, fundraisers who start with a self-donation raise $150 more than those that did not.  

• Ask for donations. Send fundraising emails from your Fundraiser Portal to everyone you know and share your fundraising link on social media to encourage your friends and family to donate and share your fundraiser. This is the secret of our top fundraisers! Ask everyone you know to support you because every donation helps. 

• Send follow-ups. A few days after you send your first emails or make your first social media post, send a reminder to anyone you haven't heard from yet. Most people need 2 to 3 reminders before they make a donation, so don't get discouraged if you don't hear from someone right away. 

 

What if a donor wants to give via check, instead of online?

All gifts whether made online or by check are appreciated! However, checks will not appear on DonorDrive, instead they will go directly to the fund chosen.

Please send a note with your check detailing what fund you would like to support and if it is "In Honor/Memory of" of someone. For example: I am making a $50 donation to the Residents and Fellows fund in honor of Dr. John Doe. 

Please send all checks made payable to:

St. Christopher's Hospital for Children 

P.O. Box 8235

Philadelphia, PA 19101

 

How to include your page in an obituary for a loved one?

Please feel free to utilize this language in the obituary- 

"In lieu of flowers, donations can be made in _____ name to St. Christopher's Hospital for Children at insert link to your campaign page. Donors may also note "In memory/In honor of ____" on the memo line of the checks."

You can include a link to your specific page that you have created in your loved one's memory within the obituary to expediate family and friends' navigation of the website.

If sending a check, please make it payable to St. Christopher's Hospital for Children to the following address:

St. Christopher's Hospital for Children 

P.O. Box 8235

Philadelphia, PA 19101

 

How to donate gifts in kind to St. Christopher's Hospital for Children?

If you plan to donate gifts in kind to St. Christopher’s Hospital for Children for the Toy Drive, please contact Hillary Israel at hillary.israel@towerhealth.org to arrange drop off time and location at the hospital. 

Do I get a tax receipt? 

If you make a personal donation, you will receive a tax receipt. For instance, if you donate online to your own fundraising page, then you’ll be issued a tax receipt for the full amount of your personal donation by email. Please allow 24 hours for your tax receipt to arrive, but if you have concerns or question reach out to us at stchrisgifts@drexel.edu.

 

When will my donors get receipts? 

When donations are made directly to your online fundraising page, the donor will receive a receipt by email immediately, but please allow 24 hours for it to arrive. 

 

My donor didn’t get a receipt. What do I do? 

Please check the spam folder. If you cannot find it, email: stchrisgifts@drexel.edu.

To ensure they are able to assist you, make sure you have the donor’s full name and all other available details. The more details you provide, the better. 

My fundraiser is over. How do I close my page? 

Your fundraising page will remain open for the rest of the year and there is no action you need to take. If you no longer want your page to appear on our website, you can email us at stchrisgifts@drexel.edu.